System Engineer

August Communications Pte Ltd

System Engineer

August Communications Pte Ltd


Position Level: Entry Level, Experienced

Qualification: Diploma, Bachelor's / Honours

Job Nature: Permanent, Contract

Salary: Login to view


Requirements


·       Positive attitude;

·       Startup mentality;

·       Willingness to acquire OR learnt new skills from the following areas: 

  • on-site deployment, debugging and customer support;
  • Windows command line, IIS;
  • Strong System & Network Setup and Debugging;
  • Good written and communication skills;
  • Excellent teamwork.


Responsibilities and Duties


·       On-site deployment and debugging of the application.

·       Deliver service and support to customers both remotely and on-site.

·       Work with customers to provide and process information in response to inquiries, concerns, and requests about products and services.

·       Determine the issue by evaluating and analysing the symptoms.

·       Diagnose and resolve technical hardware and software issues involving the product.

·       Research required information using available resources.

·       Stay current with system information, changes and updates.

·       Log and keep records of customer queries.

·       Work with the product team’s software developers to visit the customer if the problem is more serious.


Qualifications and Skills


·       Minimum Higher NITEC or Diploma in Computer Science / Information Technology / Engineerings / Related Faculties

·       Good to have any or more  one of the following:

  • Microsoft Related Certifications/Skills;
  • Basic Networking Knowledge;

·       Entry level candidates are welcome to apply.




Company Overview

August Communications is a IT Service company which focus on 3 key areas:
 -       CyberSecurity
-       Data Analytics
... Learn More

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