Guest Relations Officer (Reservations)

The Regent Singapore

Guest Relations Officer (Reservations)

The Regent Singapore


Job Nature: Permanent

Position Level: Entry Level, Experienced

Job Category: Hotels/Integrated Resorts

Qualification: Diploma

Salary: Login to view


Job Function

Guest Relations Officer is responsible for selling the Hotel and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.

Job Requirements

You will be an experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality. You will be a willing team player, comfortable with computer systems as well as communicating over the telephone. Flexibility to work evenings, weekends and holidays;

Benefits

5-Day work week
Competitive salary & Incentives
13th moth salary & annual bonus
Extensive training & career development
Comprehensive Medical & Dental coverage
Complimentary meals in dedicated employee cafeteria
Employee Recognition Awards


Company Overview

The Regent Singapore, is built around a sun-filled atrium that ascends through the building's 12-story interior. It is conveniently located in the city's most select area, central to the business district, the tranquil Botanic Gardens, and minutes away from Singapore's most exclusive shopping and entertainment hub of Orchard Road. Warmth and refined Asian setting, sets an unmistakable aura at The Regent Singapore. Coupled with a blend of tasteful contemporary decor and finest Asian antique art pieces, the Hotel exudes an air of opulence.
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