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Senior Release/Production Support Analyst - Permanent Role at Experis Singapore

Senior Release/Production Support Analyst - Permanent Role

Experis Singapore Singapore Permanent

Job Responsibilities
  • Support the day-to-day issues raised during Production Operation.
  • Support Maintenance activities of the Payment System
  • Gain deep understanding of Application from Technical and Functional aspects.
  • Interact with Application Users directly while providing support.
  • Take ownership in managing and testing issues assigned and work with stakeholders.
  • Conduct defect and release management with vendors and internal system teams.
  • Review deliverables produced by the vendors.
  • Support the handover and transition to operation teams.
  • Support system UAT and Post Go-Live.
  • Design functional improvement to streamline maintainability and to launch APAC region.
  • Contribute actively towards planning activities related to future phases of the project.
  • Lead one or more consultants within the team, when required.
  • Share expertise through training and knowledge sharing sessions
  • Take up additional/new projects from time to time as and when required.

Job Requirements
  • Bachelor's degree
  • 8 years of IT experience with min. 4 years in banking software development
  • 1 year experience working in any kind of Payment System.
  • Knowledge of Software development lifecycle.
  • Experience working in Java related technologies.
  • Experience with Oracle Weblogic, Linux, Oracle DB and Jenkins would be a plus.
  • Hands-on experience in software testing
  • Experience in designing test scenarios and implement new or complex tests, investigating issues or gaps between actual and expected results
  • Able to handle issues from diagnosis and prioritization to identification and implementation of solutions.
  • Experience in Production Support and Release management.
  • Able to analyze and resolve functional and technical issues with vendors.
  • With sense of ownership to complete tasks assigned from time to time within prescribed time with quality.
  • Good communication, presentation and interpersonal skills.
  • Analytical skills and attention to details
  • Ability to work in a dynamic and multi-cultural environment
  • Able to work independently or and in a team to resolve issues and/or identify solutions in a timely manner

Sharma Kristine Joy Padua License No.: 02C3423 Personnel Registration No.: R2090931

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