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Customer Service (Bank Branch Officer l Contract) job in Singapore at Manpower Singapore

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Customer Service (Bank Branch Officer l Contract) at Manpower Singapore

Customer Service (Bank Branch Officer l Contract)

Manpower Singapore Singapore Permanent
2,000 SGD - 3,500 SGD/Month
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Responsibilities:
  • Able to handle over-the-counter transactions in an efficient and accurate manner.
  • Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
  • Prospect and introduce customers to the Bank's products and services.
  • Educate and migrate customers to use digital platform.
  • Manage customer wait time and service level.
  • Manage customer negative impact and complaints.


Operations & Financial
  • Perform all banking activities in accordance with the Bank's regulatory requirement.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to self and team effort by accomplishing related results needed.


Requirements:
  • Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
  • Highly adaptable and ability to deal with ambiguity.
  • Experience in delivering customer journeys, and digital features
  • Adept at use of data to drive productivity and performance.
  • Willing to work on weekends
  • Training will be provided


Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.
Rupa Kankariya
Personnel Reg No.: R1441955
EA License No.: 02C3423

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R1441955

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit [ Link removed ]

 

Recommended Skills

  • Adaptability
  • Customer Satisfaction
  • Finance
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  • Regulatory Requirements
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